Privacy Policy for Room Design
Effective Date: October 2024
Room Design (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, share, and secure your personal information and outlines your rights regarding your data.
1. Personal Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Your name, email address (e.g., maxroomace@gmail.com), phone number, and mailing address.
- Transactional Information: Records of the services you have purchased.
- Usage Information: Details of your visits to our website, such as your IP address, browser type, and interactions with our site.
- Preferences and Feedback: Information about your design preferences and any feedback you provide.
2. How We Collect Your Information
We collect personal information through:
- Direct Interactions: When you contact us via email, request a quote, or use our services.
- Website Use: Automated technologies like cookies to track how you use our website.
3. How We Use Your Personal Information
We use your information for the following purposes:
- To communicate with you about our services, respond to inquiries, and provide customer support.
- To process payments and deliver design services.
- To improve our website and services by analyzing usage patterns.
- To send marketing communications, with your consent, about our services and promotions.
4. Sharing Your Personal Information
We may share your personal information with:
- Service Providers: Third-party companies who assist us with website hosting, payment processing, and email communication.
- Legal Compliance: If required by law or to protect our rights, property, or safety, or that of our clients or others.
We will never sell your personal information to third parties.
5. Data Storage and Security Measures
We implement appropriate technical and organizational measures to secure your data and protect it from unauthorized access, alteration, or disclosure. Your information is stored on secure servers, and we use encryption and secure access protocols.
6. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights Under POPIA
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data.
- Erasure: Request deletion of your personal information when it is no longer needed.
- Object: Object to the processing of your data for certain purposes, such as direct marketing.
- Data Portability: Request that your information be transferred to another service provider in a structured format.
To exercise your rights, please contact us at maxroomace@gmail.com.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
9. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: maxroomace@gmail.com